When an employee is injured at work, both the employer and the worker need to follow procedure and be prompt to avoid the claim being rejected — most insurers will require a report to be submitted within 30 days.
The injured employee should provide their supervisor with detailed information on the injury, including the date, time, and nature of the injury. After that, they should submit a formal workers comp claim.
The employer should provide the employee with proper legal guidance and paperwork and then file the claim to the insurer. During this process, it’s on the employer to ensure that the process is compliant with the state legislation for reporting at work injuries.
Once you have filed the claim, you wait to see whether it will be approved or denied.
In most cases, the insurer will accept the claim and offer an amount they feel is appropriate compensation. If the employee doesn’t agree with this estimate, they may decide to sue the insurer to get a higher payout.
Can a claim be denied?
Yes, a claim can be denied if the insurer concludes that the injury was caused by horseplay or fighting, occurred while the employee was under the influence of alcohol or other substances, occurred during the employee’s commute, occurred while the employee was committing a crime, or if it turns out that the injury was self-inflicted.
The employee will be able to appeal the denial and can even hire a lawyer independently to represent them in the appeal.
What happens if the claim is approved?
An approved claim means that the insurance company will pay for all medical expenses related to the injury. The employee will receive a portion of their wage as a weekly benefit. These disability benefits usually total two-thirds of the employee’s regular weekly pay.
Once the employee returns to work, these benefits stop. However, the claim can still be open even if the employee has returned to work.
For example, your employee might be able to return to work after a couple of weeks after suffering a sprained ankle. However, if the ankle still needs to receive therapy in order to successfully heal, the insurer will continue to pay all medical bills related to the claim, even though the employee is already back at work.